API response time
124 msMedian time to serve an API request.
All systems operational
Sample status pageUpdated Jun 20, 2026 at 9:41 AM CT
Having trouble? Contact your High Roads team.
How it is performing.
Lead capture latency
236 msTime from brief submission to a saved lead.
Email delivery time
2.1 sMedian time for a transactional email to leave the platform.
Webhook delivery
468 msMedian time to deliver a lead to a connected endpoint.
Current status.
99.97%uptime across all systems, last 90 days
Core platform
- Operational99.98% uptime over the last 90 days.
REST endpoints that power the funnels, dashboard, and integrations.
- REST APIOperational
- Inbound ingestOperational
- Operational99.99% uptime over the last 90 days.
The signed-in workspace where teams review and route their leads.
- DashboardOperational
- AuthenticationOperational
- Operational99.95% uptime over the last 90 days.
The guided 3D funnels customers walk to build and price a project.
- ConfiguratorOperational
- 3D scenes and assetsOperational
Lead delivery
- Operational100.00% uptime over the last 90 days.
Submitting a finished brief from a funnel into the platform.
- Operational99.97% uptime over the last 90 days.
Forwarding each new lead to your inbox, CRM, and connected tools.
- WebhooksOperational
- Email notificationsOperational
- Operational99.96% uptime over the last 90 days.
Transactional sends: new-lead alerts and customer confirmations.
- Operational99.90% uptime over the last 90 days.
Funnel performance, conversion, and lead-quality reporting.
Past incidents.
Scheduled
Scheduled maintenance: webhook delivery improvements
Jun 27, 2026, 02:00 to 04:00 UTC
We will be upgrading the webhook delivery layer. Deliveries may be briefly queued and retried during the window. No leads are lost.
June 2026
Jun 20, 2026
No incidents reported.
Jun 19, 2026
No incidents reported.
Jun 18, 2026
Elevated API response times
Resolved- Resolved
Response times are back to normal and the fix is holding. This incident is resolved.
- Monitoring
We have applied a fix and are watching latency return to baseline.
- Identified
The cause was traced to a slow database query path. A fix is rolling out.
- Investigating
We are looking into reports of slower-than-usual API responses.
Jun 17, 2026
No incidents reported.
Jun 16, 2026
No incidents reported.
Jun 15, 2026
No incidents reported.
Jun 14, 2026
No incidents reported.
Jun 13, 2026
No incidents reported.
Jun 12, 2026
Scheduled maintenance: dashboard performance upgrades
Completed- Completed
Maintenance is complete. The dashboard is fully operational.
- In progress
Scheduled maintenance is underway. The dashboard may be briefly unavailable.
- Scheduled
Performance upgrades to the dashboard are scheduled for this window.
Jun 11, 2026
No incidents reported.
Jun 10, 2026
No incidents reported.
Jun 9, 2026
No incidents reported.
Jun 8, 2026
No incidents reported.
Jun 7, 2026
No incidents reported.
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